General Inquiries

If this is an emergency, please do not use this form. Call us at 1-855-216-6306.

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Customer Care

(currently closed due to COVID-19 restrictions) 

Gainesville

Primary Walk-in Center

Customer Service Hours

Liberty Utilities
1766 Cleveland Hwy
Gainesville, GA 30501
Walk-in
Mon - Fri 8:00 AM - 5:30 PM
Phones
Mon - Fri 8:00 AM - 6:00 PM

Other Locations

Customer Service Hours

Liberty Utilities
2300 Victory Dr
Columbus, GA 31901
Walk-in
Mon - Fri 8:00 AM - 5:30 PM
Phones
Mon - Fri 8:00 AM - 6:00 PM
Liberty Utilities
126 West Main St.
Manchester, GA 61816
Walk-in
Mon, Tue, Thur, Fri 9:00 AM - 3:00 PM Closed Wed
Phones
Mon - Fri 8:00 AM - 6:00 PM

Customer Care Email Address:

Click Here

Mailing Address for Payments:

Liberty Utilities - Georgia
75 Remittance Dr
Suite 1918
Chicago, IL 60675-1918