Paying Your Bill

We offer many different ways to make payments. 

Explore the two different options below to help you find the best and most convenient way for you to pay your bill. 


Payment Processing Time

Click below for important payment information. 
Learn More    

Less name. More heart. Welcome to the new Liberty.

You’ll soon be seeing our new logo on our website, at walk-in locations, in communications, and on our one-time online payment site.

 

 Learn more about our new look  


How Would You Like to Pay?

As of June 26, 2020, Liberty has switched one-time payment vendors. Please note that you may need to update bookmarks or favorites to our new vendor portal. If you have any question, please reach out to our customer care representatives for help.


  • You can make a one-time payment using a credit card online by clicking here or over the phone 24/7 at 1-855-216-6305 option 2

    ATM Debit Card, Discover Card, Visa, Mastercard and now American Express are accepted.

  • There are multiple ways you can pay using your checking account. 

    • Paperless Billing 
      Customers who become Paperless Billing customers can make a one-time or recurring payment through our website using a checking account. If you sign up for paperless billing, you will no longer receive a paper bill. 

    Learn More    

    • Make a one-time payment and receive a paper bill
      If you want to receive a paper bill, you can make a one-time payment using a checking account online by clicking here or over the phone by calling us at 1-855-216-6305 option 2.

     

    • Set up recurring payments and receive a paper bill
      If you want to receive paper bills and set up recurring payments using a checking account, call us at 1-855-216-6305 option 2 and ask to set up Electronic Funds Transfer (EFT) payments.

     

    • Mail your payment to us

      Return the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

      Liberty Utilities - Georgia
      75 Remittance Dr
      Suite 1918
      Chicago, IL 60675-1918

    • Cash is only accepted at select retail establishments. Click the button below for a complete list of authorized payment locations near you. For security reasons, cash is not accepted at Liberty Utilities Walk-In Locations. 

    Learn More    

Where Would You Like To Pay?

As of June 26, 2020, Liberty has switched one-time payment vendors. Please note that you may need to update bookmarks or favorites to our new vendor portal. If you have any question, please reach out to our customer care representatives for help.


  •   

    • Make a one-time payment with a credit card or a checking account
      You can make a one-time payment using a credit card or a checking account online by clicking here. ATM Debit Card, Discover Card, Visa, Mastercard and now American Express are accepted.

     

    • Paperless Billing 
      Paperless Billing customers can make a one-time or recurring payment through our website using a checking account. If you sign up for paperless billing, you will no longer receive a paper bill. 

    Learn More    

     

    • Use your bank’s online bill payment service 
      Most banks and credit unions offer bill payment services to their customers. Liberty Utilities can be set up as a Payee in the system. Contact your financial institution for more information. 
  • You can visit one of the following locations if you would like to pay your bill in person:

     

    • Authorized payment agents 

      Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. 

    Learn More    

      

    • Liberty Utilities walk-in centers
      Pay by using credit or debit cards, checking account information and money orders at our Liberty Utilities customer walk-in centers. 
      Cash is not accepted for security reasons. 

    Learn More    

     

  • Call us 24/7 at 1-855-216-6305 option 2 to make a payment using a credit card or your checking account

    American Express is now accepted.

  • Mail a check or money order, along with the lower portion of your statement, to:

    Liberty Utilities - Georgia
    75 Remittance Dr
    Suite 1918
    Chicago, IL 60675-1918

Things To Keep In Mind: 

  • For the convenience of our customers, no transaction fees are charged. 
  • Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person or over the phone.  
  • Credit, ATM Debit and checking account transactions have a $1.00 minimum and $600.00 maximum. If your balance is larger than $600.00, you can make up to 8 separate transactions per 26 day period.
  • Checks returned as non-sufficient funds (NSF) may incur a fee.

Already a Liberty Utilities customer? Create an account and learn about your online payment options.